Each of the divisions below represent distinct business units that are organized along functional lines to provide the variety of services for which DII is responsible. For a complete listing of services DII offers, please go to our Service Catalog.
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DII Divisions & Services Offered |
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Data Center Hosting
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Data Center Access
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Data Center Space
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Data Center Infrastructure
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Power/Cooling/Heating
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Security
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Monitoring
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Telecommunications Services:
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Telephone Related Services
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Auto Attendant, Caller ID, Calling Cards, Centrex, ISDN, Voicemail, etc.
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Telephone Repair and Installation
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Move/Add/Change Phone Line, Purchase Phones, Cabling, etc.
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Enterprise Call Center Design (ACD)
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Desktop Services
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Hardware/Software support
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Break/fix
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Installing/configuring
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Equipment Procurement
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Life Cycle Replacement
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Mobile Phone and Data Devices
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Anti-virus/Anti-spyware
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Windows Updates
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Encryption
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Password Resets
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Enterprise Application Services:
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Active Directory Services *
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Citrix *
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Enterprise Email Services
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Email Archive Solution (with Enterprise Vault)
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File Services *
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Print Services *
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Footprints Helpdesk Ticketing System
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ListServe Hosting
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Mail Routing/MX Services
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SharePoint Services
*Applies to VSMS Active Directory Only
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Enterprise Architecture (Infrastructure)
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Detailed System Design, Architectural Assessment, Life Cycle Cost Model, Implementation
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Infrastructure Management of Physical and Virtual Capacity and Infrastructure (Private Cloud)
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Server Provisioning
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Storage Provisioning
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System Implementation
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Infrastructure Life Cycle Replacement
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Infrastructure Procurement
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Backup and Recovery and Data Archiving Services
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Enterprise Network Engineering
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Domain Name Service
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Firewall Management Services
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Wide Area/Local Area Network (WAN/LAN) Services
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Network Monitoring Services
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Wireless Access
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SSL Certificates
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Virtual Private Network
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Mainframe Hosting
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Technical Support (break/fix)
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Systems software installation
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Programming Services
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Disk & Tape storage management
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Disaster Recovery Services
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Operations
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Batch Jobs
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Tapes/Storage
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System Maintenance
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Monitoring
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(Web Services)
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Enterprise Project Management Office
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Business Analysis Services
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IT Contracts and Procurement
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Project Management Services
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Auxiliary Services
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Enterprise Information/Data Security Services
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Security Consulting Services
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Security Awareness Training & Education
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Policy Central
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Enterprise Resource Planning (ERP)
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Financial Management System (VISION)
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Human Capital Management System (HCM)
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Other Helpful Links/Information:
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DII Divisions