DII offers support to users by assessing general problems with their computer and network-connected peripheral equipment. Our services include:

• troubleshooting connectivity issues, state mandated software issues, and printing problems
• installing software, patches, and updates on desktop and laptop equipment
• troubleshooting hardware issues and replacing hardware on both desktop and laptop equipment
• installing, configuring, and testing desktop and laptop equipment, peripheral equipment, and software
• working with vendor support contacts to resolve technical problems with desktop and laptop equipment and software
• ordering computers, computer peripherals, and computer hardware and software
• laptop Encryption via Pointsec