Telephone Installation and Repair Services
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Description |
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DII provides sizing, configuration and implementation support for State of Vermont phone systems |
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Benefits |
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DII’s centralized service includes expertise in all technologies and most vendor products, such as DII’s maintained statewide communication system. Maintaining close relationships with vendors will encourage optimal configuration for the customer’s requirements, adherence to policies and standards, as well as, responsive service and support.
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Availability |
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Hours of Operation: Monday –Friday 7:45 a.m. to 4:30 pm
Maintenance Window (if applicable) No standard re-occurring maintenance window is assigned. |
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Contact/Order Inquiries |
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For all service and support inquiries:
Authorized Requestors should use the COMPCO Ticketing System: https://telecomservices.dii.state.vt.us/webapp For access, send email to: telecom@state.vt.us Or Call 802-828-3544 Option 2
Telecom Requestor System (COMPCO): DII Telecommunications customers' access to our service requestor system known as Compco. Customers must submit service requests and trouble reports to us through this system (not Footprints). This interface allows you to fill a shopping/service cart with the new services, features & telecom supplies your office needs. This system is more user friendly and easier to follow and understand than our current interface. We are very pleased to be able to offer this vast improvement to our customer and hope you will agree that is a greatly improved process. Click the link below to obtain instructions. |
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More Information |
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Price Model |
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Fairpoint
VTel – Springfield Area
For full product descriptions and prices, please logon to the Telecommunications work order system and view the Shopping Cart. |
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