Basic Telephone Service
The state has a very cost effective contract for telephone service which is known as "Centrex". Centrex allows all state callers in the same locality to call other state offices in that locality by dialing only the last four digits of the telephone number. These calls are free and save the cost of local message units. Telecommunications can request that voice mail be provided on any state Centrex line.
This type of phone is the most common standard-issue for most state employees answering a single line at their desk. There are also analog phones capable of answering two, three and four lines if circumstances require this capability.
These are the user guides for the most common Analog phones in service throughout the state:
- Astra Meridian 9116LP User Guide
- Astra Meridian 9316CW User Guide
- Astra Meridian 9417CW User Guide
- Cortelco 8780 User Guide*
- Cortelco 2700 User Guide*
- Cortelco 2720 User Guide*
- Cortelco 2730 User Guide*
- Cortelco 9125 User Guide*
- Panasonic KXTS105B User Guide*
- Soundpoint IP560 User Guide*
*these are the ones we currently carry.
These are commonly used at high volume attendant or receptionist positions where multiple line appearances are required. There are a number of different phones and user guides available.
These are the user guides for the ISDN phones currently available:
- Fujitsu 1050 (18 button)
- Fujitsu 2100 (30 button)
- Lucent i2021 (16 button)
- Lucent i2022 (32 button)
- Tone Commander 8610 (10 button) and 8620 (20 button)
If you need more information about a specific phone set please contact DII Telecommunications at 802-828-6620 or toll free 1-855-828-6620 - Option 2.