The State of Vermont's provider for Web Conferencing is iLinc, and for Tele Conferencing is iLinc's sub-contractor Premiere Global Services. Departments will need to establish accounts with iLinc for both types of services. Billing will be directly between iLinc and the departments and agencies. There is no billing through DII and no DII administrative fee associated with these new accounts.  State offices who wish to host web and/or audio conferencing must use iLinc for web conferencing and iLincs' sub-contractor Premiere Global Services for audio conferencing.

Click on “Account Creation” in the menu on the lower right to set up an account.

Product Overview

iLinc provides Web conferencing solutions that are secure, reliable, and incredibly easy to use. Professionals across government agencies and corporations rely on iLinc for Web meetings, virtual classroom technology, webinars, remote technical support, and more. iLinc helps people collaborate online more effectively while avoiding the expense, environmental damage, and productivity losses associated with travel.
iLinc’s product suite was designed to meet various use cases and to help you increase business productivity through more effective and more efficient online communications. The iLinc Suite includes the following four modules:

• iLinc for Learning is an Internet-based software that is designed for training and education of remote students. With LearnLinc, instructors and students can collaborate and learn remotely providing an enhanced learning environment that replicates and surpasses traditional instructor-led classes. Instructors can create courses and classes, add varied agenda items, enroll students, deliver live instruction and deliver content that includes audio, video and interactive multimedia. In combination with TestLinc, LearnLinc permits users to administer comprehensive tests, organize multiple simultaneous breakout sessions and record, edit, play back and archive entire sessions for future use.
• iLinc for Meetings is an online collaboration software designed to facilitate the sharing of documents, PowerPoint™ presentations, graphics and applications between meeting participants without leaving their desks. MeetingLinc allows business professionals, government employees and educators to communicate more effectively and economically through interactive online meetings using Voice-over IP technology to avoid the expense of travel and long distance charges. MeetingLinc allows remote participants to give presentations, demonstrate their products and services, annotate on virtual whiteboards, edit documents simultaneously and take meeting participants on a Web tour. Like all of the Web collaboration products in the Suite, MeetingLinc includes integrated voice and video conferencing services.
• iLinc for Webinars is a presentation software designed to deliver the message in a one-to-many format providing professional management of Web conferencing events. ConferenceLinc manages events such as earnings announcements, press briefings, new product announcements, corporate internal mass communications and external marketing events. ConferenceLinc is built on the MeetingLinc software platform and code to combine the best interactive features with an easy-to-use interface providing meaningful and measurable results to presenters and participants alike. Its design includes features that take the hassle out of planning and supporting a hosted Web seminar. ConferenceLinc includes automatic email invitations, “one-click join” capabilities, online confirmations, update notifications and customized attendee registration. With ConferenceLinc, presenters may not only present content, but may also gain audience feedback using real-time polling, live chat, question and answer sessions and post-event assessments. The entire presentation is easily recordable for viewing offline and review after the show with the recorder capturing the content and the audio, video and participant feedback.
• iLinc for Support is an online technical support and customer sales support software designed to give customer service organizations the ability to provide remote hands-on support for products, systems or software applications. SupportLinc manages the support call volume and enhances the effectiveness of traditional telephone-based customer support systems. SupportLinc’s custom interface is designed to be simple to use so as to improve the interaction and level of support for both customers and their technical support agents.