General Guidelines for Data Center Access

The DII Data Centers provide a 24x7 high availability, redundant, and secure environment for all systems in compliance with HIPPA and other regulations as may exist.   The DII Data Centers are intended to enable systems administrators of the servers housed in a Data Center to be able to effectively manage their machines remotely and securely. All personnel must have proper authorization to obtain access to any of the DII Data Centers. Authorized individuals will have unassisted access to the DII National Life Data Center 24 hours a day. Every authorized individual will have National Life access cards assigned to them that will allow them entrance to the National Life facility when needed. The National Life access cards are issued by National Life, but preliminary authorization is granted by the DII Data Center management. The process to acquire authorization for each level is detailed below. All persons requesting access to the DII Data Center must have proper authorization. A Data Center authorization form must be on file for each person who is requesting authorization to enter. This file will be maintained by DIIstaff. DII will notify BGS Security to remove authorization of employee access if there is a job change or termination of employment or if there is found to be a violation of any DII Data Center rule. 

Visitor Guidelines

 Anyone who does not have an authorization card is considered a visitor. This includes state personnel without an approved authorization and all vendor staff. Visitors must be accompanied at all times by an authorized employee while in any DII Data Center. Visitors must log in and out when entering and exiting the DII Data Center. The purpose of the visit must be documented as part of the log in process. All visits to the DII Data Center should be scheduled through the DII Data Center Management at least 24 hours in advance. Please contact joe.ng@state.vt.us or walter.goodwin@state.vt.us to arrange for a visit. 

Authorization Process

An employee requiring access to any DII Data Center must receive authorization by Data Center management. Please contact joe.ng@state.vt.us or walter.goodwin@state.vt.us to request authorization. Once approved, the employee’s name will then be added to the authorization list and the employee will be given an access card. If access to the Data Center at National Life is needed, an additional access card will be issued by National Life following authorization by the DII Data Center management. DII will let you know how to obtain the access card from National Life at the appropriate time.