Description

The planning and design of the data infrastructure in the Wide Area Network (WAN), Metro Area Network (MAN) and Local Area Network (LAN) environments is critical to the success and performance of all the applications and systems that run across them. In many systems these days the network must be designed from one side of the state to the other with special prioritization of the traffic as well as data security and encryption to ensure compliance with departmental regulatory guidelines. Even within Agencies or Departments isolation of data flow between business units is often required.

WAN/LAN  Services  also include:

• Virtual Private Network (VPN)
• Circuit Management
• Domain Name Services
• Next Generation Threat Protection (FireEye)
• Network Monitoring Services

Benefits

DII has created the network infrastructure from the data center through the WAN to support these needs and is available to assist in the network design of well-defined and documented business requirements. We can assist in the project planning and documentation process to ensure successful transition or implementation of systems and projects. Service components include the following:

• Relocation of business units to new facility
• Network support for Disaster Recover (DR) / Business Continuity (BC) requirements
• Migration of systems into State Data Center
• Network VLAN design
• IP Subnet Assignments
• Local Area Network connectivity
• Secure Wide Area network and Internet connectivity
• Proactive network management of WAN and LAN equipment
• Utilization and performance analysis
• Network Monitoring and Reporting
• Capacity planning
• VoIP and QoS integration where appropriate
• Coordination of circuit installation and facilities upgrades

Availability

Available 24 x 7

Hours of Staff Operation:

Monday –Friday  7:45 a.m. to 4:30 pm

Maintenance Window (if applicable)

WAN maintenance window is slated each week on Thursday from 4:45pm to 8:00pm as needed.

Contact/Order Inquiries

Wide Area Network (Govnet) support  inquiries:

Use the Footprints Helpdesk Ticketing System:  https://ent-footprints.state.vt.us

Or

Call 802-828-3544 Option 3

More Information

Price Model

Data circuits are included in the allocation

90% of the NE Services fall under the DII Allocation.