About the Department

The Department of Information and Innovation was created in 2003 to provide direction and oversight for all activities directly related to information technology within state government, including telecommunications services, information technology equipment, software, accessibility, and networks in state government. The CIO and Commissioner of DII has broad authority to meet the goals of the department as established by statute and policy.

DII Mission Statement

To improve state government effectiveness and productivity through appropriate use of technology.

DII Vision Statement

Achieve cost savings by leveraging technology to drive down the cost of doing business.

DII Strategy 2016

133 State Street
Montpelier, VT 05633
(802) 828-4141

For Customer Support, please call 802-828-6620 or toll free 855-828-6620

  • ADS Service Desk:   Option 1
  • ADS Telecom Helpdesk:  Option 2
  • ADS Mainframe Helpdesk:   Option 3
  • Vision/HR Helpdesk: 802-828-6700