Voice Over Internet Protocol (VOIP) Project Information

Updates on the status of our project are posted below. Communications will be sent out well in advance of any changes/delays to our implementation process.

Yellow Status Project Status: Yellow

Project Description

The State of Vermont is systematically transitioning State government locations currently using Centrex/ISDN/Fax lines for voice services to an IP Telephony solution, utilizing existing data circuits, creating an IT infrastructure that will support any future State Unified Communications needs. Unified Communications integrates multiple means of communication (e.g., e-mail, instant messaging, voice, etc.) onto one platform; improving efficiencies across the State enterprise network.

Expected Benefits

  • Drastic reduction in leasing, equipment, manpower and maintenance costs
  • Integration of voice and data technologies onto one physical network
  • Enabling employees to work from anywhere
  • Seamless transition from desk phone to mobile device
  • Combining voice and data into one platform

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Project Communications

133 State Street
Montpelier, VT 05633
(802) 828-4141

For Customer Support, please call 802-828-6620 or toll free 855-828-6620

  • ADS Service Desk/Telecommunications:   Option 1
  • ADS Mainframe Helpdesk:   Option 2
  • Vision/HR Helpdesk: 802-828-6700: Option 3