This page covers Request for Support Training; please use the links above for User Account Request (UAR) Training and Analyst Training.
For information on LANDesk change process, and enhancements, click on Enhancements to LANDesk.
Log into LANDesk
- AHS, VSMS and TAX go to LANDesk Self-Service
- If your domain is different from above (for example AOT or DFR) go to explicit logon
- How to Take A Screenshot
- Submit a “Request Support” ticket within LANDesk.
- If you do not have access to LANDesk then call 802-828-6620, option 1, or toll free 1-855-828-6620, opt 1
Landesk Request Support Guide and Recorded Webinar Tutorial
- Request Support Guide(Updated 2/23/18)
- How to Submit an IT Ticket(approx. 11 mins)
- Request Support Webinar Tutorial (approx. 1 hour)
LANDesk User's Group
We are currently seeking interested individuals to form a LANDesk User’s Group in order to identify needs, share thoughts, and discuss any issues or concerns that you might be having. For more information please visit The LANDesk User Group Page.