DII Internal Service Fund

Below is a summary of DII's Internal Service Fund.  The budget numbers are specific to FY2016.

FY2016 Internal Service Fund

The Allocation: $9,548,090 based on current and forecast needs and changes to shared services - The Department of Finance and Management (DFM) allocates the cost of common/shared technology services provided by DII across state government by headcount.  For FY 2016 this cost is $9.5M, down about 7% from FY2015.  See FY2016 allocation information.

Demand Services:  $14,556,184 estimated based on prior year consumption and known changes - Some business units purchase other non-common services from DII, and they pay for what they consume.  These are called demand services and include server infrastructure, project management and enterprise architecture services, some security services, non-state employee email, desktop support, database administration, and non-common wireless access points.

Telephone Service:  $4,465,067 estimated based on prior year consumption and known changes - DII contracts with vendors to provide telephones. Charges are distributed per phone across the state including the consumption of that specific phone.

Mainframe Service: $2,298,279 estimated based on prior year consumption and known changes - DII maintains an IBM mainframe and recovers cost of the service from AHS, AOT, the Tax Department, and others based on a consumption formula that includes Central Processing Unit (CPU) and storage utilization.

VISION/VTHR:  $4,153,978 estimated based on prior year consumption and known changes - DII provides infrastructure and licensing to the state Enterprise Resource Planning (ERP) system and recovers cost from the DFM and the Department of Human Resources (DHR).  DFM and DHR add their cost to the DII cost and allocate the total across state government.

133 State Street
Montpelier, VT 05633
(802) 828-4141

For Customer Support, please call 802-828-6620 or toll free 855-828-6620

  • ADS Service Desk/Telecommunications:   Option 1
  • ADS Mainframe Helpdesk:   Option 2
     
  • Vision/HR Helpdesk: 802-828-6700: Option 3