DII develops and promulgates statewide information technology (IT) policies established by the state Chief Information Officer (CIO) under the authority of the Secretary of Administration. These policies help to protect public assets and information in a consistent manner across state agencies by setting standards and defining best practices.

New Information Security Policy, dated March 17, 2017

Security Policies

Best Practices, Standards & Guidelines

Office and Department Field Naming Conventions


Procurement Policies

All agencies must follow Contracting Procedures in Bulletin 3.5.

Accessible Computer Use Policy

Desktop Computer Policies

Vermont Web Policies

Information Management (managing government records & information)

Department of Information and Innovation
133 State Street
Montpelier, VT 05633
(802) 828-4141

For Customer Support, please call 802-828-6620 or toll free 855-828-6620

  • DII Service Desk:   Option 1
  • DII Telecom Helpdesk:  Option 2
  • DII Mainframe Helpdesk:   Option 3
  • Vision/HR Helpdesk: 802-828-6700