Wireless Local Area Network (WLAN) Services

Description
	Wireless Local Area Network (WLAN) service provides user mobility within an agency office building to authorized state government employees and visitors Guest Access to the Internet. This is accomplished by wirelessly integrating/extending the agency's Local Area Network. WLAN service is an extension of the customer's Local Area Network that includes IEEE 802.11 compliant wireless access points (APs) and their communication with wireless Network Interface Cards (NICs) in laptops and other devices. DII provides design, implementation, and remote monitoring and management of a customer's WLAN infrastructure. WLAN service is designed to serve agency staff and authorized agency visitors and guests. It is a shared technology and offers no guarantees for consistent bandwidth or performance. Departments and Agencies wishing to provide Wireless Internet access should submit a Footprints ticket detailing their wireless requirements. DII can then determine if a request for a wireless survey will be needed from Summit Technologies. For Large Deployments, Summit will issue a Statement of Work with a price quote. DII will work with Summit to configure the required network access at the appropriate time. WLAN service is designed to support two types of wireless users in compliance with statewide IT security policies and standards: Secured users State employees/contractors Non-secured users Guests with Internet access only
Benefits
	Extension of mobility within an agency office building – users can connect to critical business information wherever they are to improve their productivity. Ability to share information with fellow employees and guests Enhanced collaboration in meeting conference rooms Fully managed service that meets State CIO security standards and policies All hardware and software components required to deliver the WLAN service
Availability
	Available 24 x 7 Hours of Staff Operation: Monday –Friday 7:45 a.m. to 4:30 pm Maintenance Window (if applicable) WAN maintenance window is slated each week on Thursday from 4:45pm to 8:00pm as needed.
Contact/Order Inquiries
	Wide Area Network support inquiries: Use the Footprints Helpdesk Ticketing System: https://ent-footprints.state.vt.us Or Call 802-828-3544 Option 3 To begin the process of setting up wireless access points, contact Al Levy al@summittechnologies.biz or call Summit Technologies, 802-860-2430 ext. 222 BGS Facilities Contacts http://bgs.vermont.gov/facilities/contactus
More Information
	Below you will find a number of forms that will need to be completed in order to describe your needs and obtain signoff and information from landlords in buildings that are not state owned. You should contact Buildings and General Services if the installation is planned for a state owned site Wireless Site Survey Landlord Authorization Computer Aided Design Drawing Request WI-FI User Guide
Price Model
	Agencies/departments must utilize Summit Technologies, and pay for the survey and fees will be incurred depending upon the installation.