Computer Training Information

What is this Service?

The State offers opportunities for State employees to receive computer-related training to assist them to perform their job duties.  Below is information on trainings offered throughout the state, including information on vendors under state contract to provide computer training.

What is Included?

ADS Training Services

Other Training Offered

Microsoft Office Productivity (and Technical) Trainings Offered by Vendors Under Contract

Service Exclusions

ADS does not specifically hold computer-related trainings other than what is listed above under ADS Training services provided.

How Do I Receive Support or Request Information For This Service?

To request support for this service, contact the Service Desk to open a support ticket:

Self Service Portal – Log into LANDesk

Service Performance

Support Availability

  • ADS Service Desk: Monday –Friday 7:45 a.m. to 4:30 pm

Non-Business Hours

ADS does not traditionally respond to issues after business hours. ADS staff is only available via "best effort" after hours. Support calls placed after 4:30 PM and weekends/holidays will be redirected to Contact Communications. Issues requiring immediate attention will be forwarded to the appropriate ADS employee who will triage the reported issue and follow proper procedures to restore activities to normal operations.

133 State Street
Montpelier, VT 05633
(802) 828-4141

For Customer Support, please call 802-828-6620 or toll free 855-828-6620

  • ADS Service Desk/Telecommunications:   Option 1
  • ADS Mainframe Helpdesk:   Option 2
     
  • Vision/HR Helpdesk: 802-828-6700: Option 3