Enterprise Architecture Services

What is This Service?

Enterprise Architecture Services will work with its customers to continually align business processes and strategies with the right technology solutions. 
ADS' Enterprise Architecture (EA) group will leverage technology to replace existing computing platforms (where applicable) and consolidate their current infrastructure within common data centers.

Enterprise Architecture Services fall broadly into five categories: Strategy, RFP, Contracting, Implementation and Operations. The bulk of project based architecture work occurs during the Planning Phase of a project. However Enterprise Architecture work extends beyond projects, and its services are not limited to these categories. Architecture Assessments, for instance, can occur before a project begins, or after a project ends; in both cases it serves to establish a baseline understanding of an application or service.

What is Included?

What follows is a list of key services offered by the Enterprise Architecture Office. For a complete list of services please visit the Chief Technology Office (CTO) website:  http://cto.vermont.gov/

Key Standard Features

Architecture Strategy

Strategy services refer to the overall course of IT development and governance across the State of Vermont. Enterprise Architects working on Strategy provide Customers with assistance and oversight by taking business process and capabilities, and using them to provide current both a current, and an ideal future state of Architecture. This provides a customer with an information roadmap to sustainably grow its IT infrastructure.

EA Project Assessments

Gathering information on a customer’s current architecture is needed in order to have a clear baseline for the growth of, migration from, and deployments to its infrastructure. Enterprise Architects gather business capabilities and processes in order to provide a comprehensive view of the current state; providing an organization metrics to assess the success of the future applications and services.

IT Alignment with Business Strategy

Enterprise Architects work with Business Architects within State customers to align their IT efforts with both customer goals and with the larger goals of the State.

Vermont Enterprise Architecture Framework for IT Projects:

State of Vermont Enterprise Architecture Framework (VEAF) is based on The Open Group Architecture Framework (TOGAF) and Oracle Enterprise Architecture Framework (OEAF). It provides a standardized, but adaptable, approach for State Enterprise Architects to guide the integration of IT projects into the State Architecture.

Enterprise Architects within the State of Vermont use the VEAF to provide a standard approach for enterprise level growth of the IT infrastructure within the State of Vermont.

RFP Assistance and Oversight

Enterprise Architects work with customers in the creation of Request for Proposals (RFPs) helping customers compose RFPs with the greatest possible clarity.

During this process, Enterprise Architects provide insight into potential services already in use within the State that can be leveraged to lower the overall cost of implementation. EAs can also assist the Customer to understand business capabilities and processes that would be effected by the new application or service being sought.

Non-Functional Requirements (aka. Technical Requirements)

Enterprise Architects maintain the list of State non-functional requirements (NFRs) which can be used in contracts.  Non-functional requirements provide qualities and constraints for an IT solution, allowing its performance to be assessed for acceptance and its alignment to SLAs.

Alignment of Business Capabilities and Processes to IT Solutions

An early step of any successful project is to define goals. This is done by understanding the requirements (both functional and non-functional) that a completed project must achieve. These requirements are informed by the Business Capabilities and Processes, what the business does and how it does it, respectively.

Enterprise Architects work with Business Architects to define Business Capabilities and Processes and that can be used by Business Analysts to create requirements. This, in turn, guides the selection of vendors, the development of the solution, and the SLAs that will eventually govern the solution.


Following the selection of a service vendor, the process moves onto contracting. At this point the EA works in an advisory and oversight role ensuring the contract includes applicable NFRs and correct deliverables from the vendor to enable architecture oversight, and to ensure the seamless transition from Implementation to Maintenance and Operations.

Architecture Exemptions

Architecture Exceptions can occur at all points of a service or applications lifecycle, they are deviations from the State Architecture Guiding Principles. When they occur, the Enterprise Architect acts in an oversight capacity; they review exceptions, weighing the risks and costs, against the potential benefits of granting the exception.


Operations is the final stage of a new service or application’s lifecycle. At this point, the service is no longer in development. However, the transition from Implementation to Maintenance and Operations is key to ensuring a service or application continues to run smoothly.

Enterprise Architects at this stage work to collect and coalesce governing documents, roles, and responsibilities.  EAs are also available to advise the Change Control Board of the impact of new services or applications on the platform.

How Do I Obtain This Service?

The EPMO engages Enterprise Architects during the RFP and contract review process.  Please visit the EPMO’s website to obtain instructions on Starting an IT Project:  http://epmo.vermont.gov/project_process/exploring

If you wish to receive Enterprise Architecture Services outside of those provided in the context of RFP or contract review, you may contact the EA Group directly via ADS.EnterpriseArchitecture@vermont.gov.

Service Costing

When Enterprise Architects are required by statute, a flat percentage will be added to the cost of the project. This addition represents oversight tasks required by the Enterprise Architecture Group. After the project receives funding, Enterprise Architecture Services will deprecate their time via project code.

Discretionary services for complex technology projects are available.  For cost questions for please contact the Chief Technology Officer or Chief Enterprise Architect.  http://cto.vermont.gov/content/contact-us

Services are billed at $88 per hour.

133 State Street
Montpelier, VT 05633
(802) 828-4141

For Customer Support, please call 802-828-6620 or toll free 855-828-6620

  • ADS Service Desk/Telecommunications:   Option 1
  • Vision/HR Helpdesk: 802-828-6700: Option 2

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