Wireless and Cellular Services (Voice and Data)


Active Sync Enabled Mobile Devices

Customers of the Enterprise Email system with Active Sync enabled mobile devices such as Androids, iPhones, Blackberry's (with Active Sync capability), Ipads, and Windows Mobile devices can use ADS' managed Active Sync service, which allows them to securely receive their E-mail, calendar, and contacts on their mobile device


Cellular phone service is purchased and maintained by the individual departments of State government in a business relationship with commercial wireless phone vendors.  This is not a service ADS provides to its customers.  Please contact the vendor directly with service requests or questions relating to the evaulation or tuning of calling plans (see vendors below - under State Cell Phones).


Devices that are capable of data storage (Smart Phones) are governed by the following policies:

All Smartphones must have the following capabilities

  • Native AES-128 (or better) full encryption of all device data in motion (required to protect data covered by federal or state regulation, statute, or law).
  • Ability to meet FIPS 140-2 for stored data (required to protect data covered by federal or state regulation, statute, or law).
  • A pin or password that is enforced every time the device is used, and meets the User Password Policy as found on ADS Policy Central.
  • The ability for the State to remotely disable My Device and wipe any or all data from My Device upon loss, theft, security concern, or discontinued employment.
  • The ability to install State-owned security software on My Device.

State Cell Phones

For Information on Procurement of State Cell Phones and Wireless Devices please refer to the BGS State Purchasing Contracts.

National Do Not Call Registry

Can I register my cell phone on the National Do Not Call Registry?

Yes, you may place your personal cell phone number on the National Do Not Call Registry. The registry has accepted cell phone numbers since it opened for registrations in June 2003. There is no deadline to register a home or cell phone number on the Registry.

You may have received an email telling you that your cell phone is about to be assaulted by telemarketing calls as a result of a new cell phone number database; however, that is not the case. FCC regulations prohibit telemarketers from using automated dialers to call cell phone numbers. Automated dialers are standard in the industry, so most telemarketers don’t call consumers on their cell phones without their consent.

Your registration will not expire. Telephone numbers placed on the National Do Not Call Registry will remain on it permanently due to the Do-Not-Call Improvement Act of 2007, which became law in February 2008.

133 State Street
Montpelier, VT 05633
(802) 828-4141

For Customer Support, please call 802-828-6620 or toll free 855-828-6620

  • ADS Service Desk/Telecommunications:   Option 1
  • Vision/HR Helpdesk: 802-828-6700: Option 2

Public Records Database and Agency Records Officer or Liaison Contact Information