SPAM and Virus Protection

Wasted time, resources, bandwidth, and money are just some of the issues caused by Email SPAM and Viruses.  This is why DII recently upgraded to a state of the art Anti-Virus and SPAM filter from Symantec, one of the most trusted names the IT industry.  Daily, our system receives close to 200,000 emails.  Fully 80% of those messages are either SPAM or contain viruses and the SPAM and Virus filters prevent those messages from reaching the end user’s In Box.

Although powerful, no anti spam product is perfect.  A little caution and a lot of knowledge is really the best defense.  Here’s a few tips to help you protect your own mailbox:

  • If you receive a suspicious email that you think is asking for information such as passwords or credit card and other types of account number do not respond. No respectable business or entity ever uses Email to request such information. Drag and drop the email into the Spam Complain public folder
  • Never open attachments, click on links, or respond to emails from suspicious looking or unknown senders. 
  • Remember that nothing in life is free.  That free screen saver you are downloading probably asked you to accept their license agreement.  READ IT!  It probably say’s that you agree to be on their or even multiple mailing lists or that they will sell your information to advertisers and partners (aka Spammers).
  • Don’t give your state email address out to unknown individuals or businesses.  Some valid businesses make extra income by selling their mailing lists. Once again, read the contract agreement.
  • If the SPAM has an Opt Out or an Unsubscribe link, that may be the only way to remove yourself from the list.  Our systems can’t block email from subscriber lists so reporting them via the Spam Complain folder won’t do any good.
  • Most complaints of repetitive SPAM are due to people subscribing unknowingly to mailing lists.