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The Department of Information and Innovation was created in 2003 to provide direction and oversight for all activities related to information technology for the state. Information Technology includes phone service, hardware, software, accessibility, and the communications and technology infrastructure for the State of Vermont. The State CIO is also the Commissioner of DII. This office has broad authority to meet the goals of the department and state as established by statute and policy.

DII staff are talented and experienced IT professionals that provide their expertise across all state agencies, departments and miscellaneous other state entities. This Website provides a description of DII Services and the method for requesting services or assistance from our staff. If you have difficulty locating a specific topic please contact us and let us know how we can help

Important Announcement:

133 State Street
Montpelier, VT 05633
(802) 828-4141

For Customer Support, please call 802-828-6620 or toll free 855-828-6620

  • ADS Service Desk:   Option 1
  • ADS Telecom Helpdesk:  Option 2
  • ADS Mainframe Helpdesk:   Option 3
  • Vision/HR Helpdesk: 802-828-6700