Department of Information and Innovation

The Department of Information and Innovation was created in 2003 to provide direction and oversight for all activities directly related to information technology within state government, including telecommunications services, information technology equipment, software, accessibility, and networks in state government. The CIO and Commissioner of DII has broad authority to meet the goals of the department as established by statute and policy. 

  

DII Mission Statement

We support the business needs of State government through the successful and effective use of technology.

 

DII Vision Statement

Achieve cost savings by leveraging technology to drive down the cost of doing business.

 

Known Issues    

 

None at this time.   

 

All known issues are created in Global tickets in Footprints.  You can login to Footprints at https://ent-footprints.state.vt.us and subscribe to any open issues.

 

 

Notification of Work Notices - Scheduled Maintenance  

 

Enterprise Vault Virtual Migration   

Footprints Global Ticket #51740

Entered on 05/16/2012 at 05:09:26 EDT:

The VM migration failed.  We will be attempting again this evening. EV02 is backup online and will be unavailable again this evening from 6:00pm - 8:00am.   
 
 
Entered on 05/14/2012 at 14:47:06 EDT:
 
Tomorrow, 5/15, DII will be migrating the 2nd of the Enterprise Vault servers to VM.  This maintenance will begin tomorrow night at 6:00pm and we hope to have the EV02 system up and running by 7:00 – 8:00am Wednesday morning.  This will affect users on Ent-Mailbox02 only, and will cause vaulted email to be unavailable during that time-frame.
 
 

Entered on 05/11/2012 at 08:01:47 EDT:

The migration of the Enterprise Vault server looks to have been flawless. Our testing this morning has shown that all features are up and available to our clients. If you are having any Enterprise Vault issues and are on Mailbox03, please update this ticket and let us know what you are seeing.
Howard Cohen
 

Entered on 05/10/2012 at 08:57:24 EDT:

Tonight, 5/10, DII will be migrating the first of the Enterprise Vault servers to VM.  This maintenance will begin tonight at 8:00pm and we hope to have the EV03 system up and running by 7:00 – 8:00am Friday morning.  This will affect users on Ent-Mailbox03 only, and will cause vaulted email to be unavailable during that time-frame.
 

Entered on 5/7/2012:

As part of our ongoing effort to provide the most stable and secure platform for your computing needs, DII will be virtualizing the Enterprise Vault email servers over the next week or so.  This maintenance will require that each of the Enterprise Vault servers be taking offline overnight starting shortly after business hours at approximately 8:00 pm, and would probably be down until 7:00 – 8:00 am the following morning.  During that time period vaulted emails would not be available to our clients.

 

At this time we are anticipating that the EV03 server that services the Mailbox03 clients would be the first to migrate.  It is tentatively scheduled for the night of Thursday 5/10.  The other 2 servers EV01 & EV02 will be scheduled once EV03 is complete and tested, but will probably be done within a week of the EV03 migration.

 

As always, If you have any questions or concerns, please feel free to contact the DII Helpdesk at 802-828-3544.

 

All known issues are created in Global tickets in Footprints.  You can login to Footprints at https://ent-footprints.state.vt.us and subscribe to any open issues.