Department of Information and Innovation

The Department of Information and Innovation was created in 2003 to provide direction and oversight for all activities directly related to information technology within state government, including telecommunications services, information technology equipment, software, accessibility, and networks in state government. The CIO and Commissioner of DII has broad authority to meet the goals of the department as established by statute and policy. 

  

DII Mission Statement

To improve state government effectiveness and productivity, the Department of Information and Innovation provides expertise, standards and shared services for the state enterprise and supports agency and/or department-specific information technologies.

 

DII Vision Statement

Achieve cost savings by leveraging technology to drive down the cost of doing business.

 

Known Issues 

 

 

OnBase web client issues

90538 
 
Entered on 10/20/2014 at 08:37:40 EDT (GMT-0400) by John Oleen:

Service should be restored. It appears two of the four web servers didn't reload the OnBase application after the scheduled restart on sunday night. I'll leave the ticket open until the end of the day in case there are more issues.

 
Entered on 10/20/2014 at 08:25:34 EDT (GMT-0400) by John Oleen:

It appears we are having issues with the OnBase web client this morning. I am looking into the issue and will correct it as soon as possible.

 

Known issues are created in Global tickets in Footprints. You can login to Footprints at https://ent-footprints.state87041.vt.us and subscribe to any open issue.

 

DAIL intranet site going live Thursday 10/23 end of the day

90521
 
Entered on 10/17/2014 at 14:43:15 EDT (GMT-0400) by John Oleen:
The new DAIL intranet will be going live at the end of the day on Thursday 10/23. All users should see the new site starting friday morning. Preliminary configuration changes will take place on Monday. Any DAIL intranet issues that arrise from this switch can be logged to this ticket.
 
Known issues are created in Global tickets in Footprints. You can login to Footprints at https://ent-footprints.state87041.vt.us and subscribe to any open issue.

 

 

Notification of Work Notices - Scheduled Maintenance                                              

 

Windows updates 

90587
 
Entered on 10/20/2014 at 15:29:36 EDT (GMT-0400) by Greg James:

Windows updates will be made available for desktops tomorrow afternoon.

Known issues are created in Global tickets in Footprints. You can login to Footprints at https://ent-footprints.state87041.vt.us and subscribe to any open issue.

 

 

Enterprise Vault Upgrade to 10.0.4 (Oct 20, 2014)

90547
 
Entered on 10/20/2014 at 10:19:32 EDT (GMT-0400) by Karen Canas:

Tonight at 8:00pm - 12:00am; we will be upgrading Enterprise Vault from 10.0.1 - During this time Vaulted messages in your mailbox may be unavailable. 

There are some bugs in the current version that will be corrected in this release. 

Known issues are created in Global tickets in Footprints. You can login to Footprints at https://ent-footprints.state87041.vt.us and subscribe to any open issue.