Department of Information and Innovation

The Department of Information and Innovation was created in 2003 to provide direction and oversight for all activities directly related to information technology within state government, including telecommunications services, information technology equipment, software, accessibility, and networks in state government. The CIO and Commissioner of DII has broad authority to meet the goals of the department as established by statute and policy. 

  

DII Mission Statement

To improve state government effectiveness and productivity, the Department of Information and Innovation provides expertise, standards and shared services for the state enterprise and supports agency and/or department-specific information technologies.

 

DII Vision Statement

Achieve cost savings by leveraging technology to drive down the cost of doing business.

 

Known Issues 

 

Intermittent Internet Connectivity

90953
 
Entered on 10/29/2014 at 14:44:05 EDT (GMT-0400) by Kevin Nadzam:

After a period of stability this morning we received several reports of inability to access certain websites from the state's WAN.  An attempt to resolve that issue caused several brief outages.  The Internet connection is currently stable.  We are monitoring it closely and apologize for the loss of connectivity.

Known issues are created in Global tickets in Footprints. You can login to Footprints at https://ent-footprints.state87041.vt.us and subscribe to any open issue.

 

 

Notification of Work Notices - Scheduled Maintenance                                              

 

Time Change – IPL the Mainframe on Sunday 11/2/14

90799 

Event

Time Change – IPL the Mainframe  

 

 

 

When

Sunday, November 2, 2014

7 a.m.

 

 

What

 We will IPL the Mainframe at 7 a.m. Sunday 11/2/14 to reflect the time change.

 Note: The IPL is usually done at 6 p.m. on Sundays

 

 

Impact

The Mainframe and all systems will be down starting at 7 a.m.

We will then IPL the Mainframe and everything should be back up at around 9 a.m. 

 

 

Contacts

Data Center Operations x4646

Walter Goodwin x4656

Joe Ng x2634

 
Known issues are created in Global tickets in Footprints. You can login to Footprints at https://ent-footprints.state87041.vt.us and subscribe to any open issue.

 

 

Mainframe Maintenance On Saturday 11/1/14

90797
 
Entered on 10/27/2014 at 08:38:05 EDT (GMT-0400) by Walter Goodwin:

Event

Mainframe Maintenance 

 

 

When

Saturday, 11/1/14

10 a.m.- 1 p.m.

 

 

What

 A tech from IBM will be onsite to perform some Mainframe Maintenance.

 Note: All systems will be up and available as this can be done concurrent.

 

 

Impact

We anticipate no impact as the Mainframe will be up. 

 

 

Contacts

Data Center Operations x4646

Walter Goodwin x4656

Joe Ng x2634

 
Known issues are created in Global tickets in Footprints. You can login to Footprints at https://ent-footprints.state87041.vt.us and subscribe to any open issue.